Patient information
What to know before, during and after your visit.
Your path with us
-
Book an appointment
Online via OneDoc or by phone – with a referral or directly.
-
First consultation & assessment
We discuss findings and options and plan the next steps together.
-
Procedure
As outpatient care in our centre or inpatient care at a partner hospital – place, date and method are decided together.
-
Aftercare
Follow-up checks after the procedure, coordinated with your general practitioner.
Outpatient, inpatient or emergency
-
Outpatient operations
An outpatient operation does not require an overnight hospital stay. You go home the same day, either straight away or a few hours after the procedure. We perform them in our Fribourg centre or at Alpenblick Clinic.
-
Inpatient operations
An inpatient operation involves one or more nights in hospital. These procedures take place at Alpenblick Clinic in Fribourg or Seeblick Clinic in Bern.
-
Emergencies
An emergency admission to Alpenblick Clinic can be arranged through direct contact between your GP and us. Minor outpatient emergencies are treated in our operating theatre. In a life-threatening emergency, please call 144.
Life-threatening emergency: call 144
Frequently asked questions
How do I book an appointment?
Online via OneDoc at any time, or by phone on 026 000 00 00 during opening hours.
Where do operations take place?
Outpatient procedures in our Fribourg centre (also in Murten until the end of 2026) or at Alpenblick Clinic; inpatient operations at Alpenblick Clinic in Fribourg or Seeblick Clinic in Bern.
Which languages are spoken?
German, French and English. Dr Muster also speaks Italian.
What should I do in an emergency?
Contact us or your GP. In a life-threatening emergency, call 144 immediately.
Questions, or ready to book?
We are happy to advise you personally.